Skip to main content

Email scripting - catalog variables and styling

today, some email notification scripting fun (in this case on the sc_req_item table)

message HTML - pull in a notification email script:


notification email script:
- set background of variables section to 'LightGray' color using a div
- call a script include to pull in some variables, passing in the current RITM object

(function runMailScript(current, template, email, email_action, event) {
    //--pull in some variable values
    var si= new servicerequest_funcs();
    template.print('<div style="background-color:LightGray">');
    template.print('<b>Total cost:</b>' + current.variables.retail_grand_total);
})(current, template, email, email_action, event);

script include snippet:

retrieve_variables_email: function(ritm){
        //--build up a string of variable values for the email notification script to template.print out
        var sReturn='';
        sReturn=sReturn+ '<b>Equipment:</b><br/> ' + this._get_datalookup_name(ritm.variables.retail_kit) + ', quantity: ' + ritm.variables.retail_quantity;
        if (ritm.variables.retail_additional_flag=='true'){
            sReturn=sReturn+ '<b>Additional Equipment:</b><br/>';
            for (iCount=1;iCount<9;iCount++){
                var kit=this._get_variable('retail_kit_' + iCount, ritm);
                if (!gs.nil(kit)){
                    sReturn=sReturn + this._get_datalookup_name(kit) + ', quantity: ' + this._get_variable('retail_quantity_' + iCount, ritm) +  '<br/>';
        return sReturn;
    _get_variable: function(variable_name, grRITM){
        //--retrieve a variable value where the variable name is passed in as a string
        var sReturn='';
        var varGR=new GlideRecord('sc_item_option_mtom');
        varGR.addQuery('request_item', grRITM.sys_id);   //--sys id of the sc_req_item
            var gr= new GlideRecord ('sc_item_option');
            gr.addQuery('sys_id', varGR.sc_item_option.toString());
                sReturn=gr.value; //--sys id, typically for this search. or string value if not a ref field
        return sReturn;


Post a Comment

Popular posts from this blog

URL link in addInfoMessage

var ga=new GlideAjax('gld_HR_ajax'); ga.addParam('sysparm_name', 'checkEmployeeNumber_hrProfile'); ga.addParam('sysparm_hrprofilenumber', g_form.getValue('number')); ga.addParam('sysparm_employeenumber', newValue); ga.getXMLAnswer(function(answer) { if (answer!='undefined' && answer!=''){ var navURL="<a style='text-decoration:underline;color:blue'" + answer + ">" + answer + "</a><img width='3' src='images/s.gif'/>"; var sMsg='The employee number entered already exists on another HR Profile ' + navURL; //alert(sMsg); g_form.showErrorBox('employee_number', 'error - please check'); g_form.addInfoMessage(sMsg); } });

GlideRecord setValue

setValue(String name, Object value) Sets the specified field to the specified value. Normally a script would do a direct assignment, for example,  gr.category = value . However, if in a script the element name is a variable, then  gr.setValue(elementName, value)  can be used. When setting a value, ensure the data type of the field matches the data type of the value you enter. This method cannot be used on journal fields. If the value parameter is null, the record is not updated, and an error is not thrown!/api_doc?v=madrid&id=r_GlideRecord-setValue_String_Object