ServiceNow UI

Process flow formatter

System UI > Process Flow

Reference Qualifiers

service catalog variables

change the display columns for searching in reference fields

use the following - columns desired highlighted in yellow:

Then becomes searchable on the additional columns:

As Per:


  1. If wanting to use a GlideRecord to query() a field that has attributes. How would you go about retrieving the value of the 2nd column. So you have this
    `ref_ac_columns=user_name;email,` how would you query for the value of `email` using GlideRecord?

  2. perhaps using a split on the ';' ?


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