Where was that incident auto-close property again?? And further auto-close info

system properties> system


business rule:
"incident autoclose"

system scheduler > scheduled jobs
https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/incident-management/task/configure-incident-auto-close.html

the job "Autoclose Incidents" references a job ID "RunScriptJob" (Java class)

Comments

Popular posts from this blog

Running transform maps asynchronously

Post a command to the ECC queue for the mid server to initiate a powershell file copy

GlideRecord setValue