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Where was that incident auto-close property again?? And further auto-close info

Where was that incident auto-close property again?? And further auto-close info

 

system properties> system


business rule:
"incident autoclose"

system scheduler > scheduled jobs

updated ref:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/incident-management/concept/c_IncidentResolutionAndRecovery.html

(old ref:
https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/incident-management/task/configure-incident-auto-close.html

)

the job "Autoclose Incidents" references a job ID "RunScriptJob" (Java class)

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