Skip to main content

Loop through RITM variables (variable labels)


var grRequestedItem = new GlideRecord('sc_req_item');
grRequestedItem.addQuery('number', 'RITM0016916');
grRequestedItem.query();
while (grRequestedItem.next()) {
 gs.addInfoMessage('Variables for ' + grRequestedItem.getDisplayValue());
  for (var prop in grRequestedItem.variables) {
    if (grRequestedItem.variables.hasOwnProperty(prop) ){
     var variable =  grRequestedItem.variables[prop].getDisplayValue();

     var v = grRequestedItem.variables[prop];
         if(v.getGlideObject().getQuestion().getLabel() != '') {
             var label = v.getGlideObject().getQuestion().getLabel();

                 gs.print( label + ': ' + variable );


          }
      
    }
  }
}

output:

[0:00:00.050] Script completed in scope global: script

Background message, type:info, message: Variables for RITM0016916
*** Script: Requester: R Smith
*** Script: Requested for: R Smith
*** Script: Line manager: Martyn 
*** Script: Server: BI01DW8BI001
*** Script: Type of access: privileged access
*** Script: Justification / details: sd
*** Script: Access from: 15/08/2018
*** Script: Access to: 22/08/2018

Comments

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Service Catalog: variable advanced reference qualifiers

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new  refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions)  function : lostStolen_getAssignedCIs : function (){         //--called from variable set client script, for lost/stolen request (service catalog)     gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' );         return ( 'install_statusNOT IN8,7^owned_by=' + current . variables . requested_for );             //owned_by=1269b79937f1060041c5616043990e41^install_statusNOT IN8,7            },