Skip to main content

UI Action Trigger New Approval

this can be used to modify the approver and re-send a new email
restricted to sys admins (or whatever role desired)

name:
Trigger New Approval

condition:
current.state=='requested' && gs.hasRole("admin")


script:

function trigger_new_approval(){
var res=confirm('Have you updated the approver and are happy to trigger a new approval notification?');
if (res){
alert('re-sending approval to ' + g_form.getValue('approver'));
gsftSubmit(null, g_form.getFormElement(), 'resend_email'); //MUST call the 'Action name' set in this UI Action
}
}

if (typeof window == 'undefined'){
resend_approval();
}
function resend_approval(){

var grAppr=new GlideRecord('sysapproval_approver');
var grUser=new GlideRecord('sys_user');
if (grUser.get('sys_id', current.approver)){
if (!gs.nil(grUser.email)){
gs.eventQueue('approval.inserted', current, grUser.sys_id, grUser.user_name);//--as per 'Approval Events (Task)' bus rule logic
gs.addInfoMessage('resent approval to ' + grUser.email);
gs.addInfoMessage(grUser.sys_id);
gs.addInfoMessage(grUser.user_name);
var sURL="/sys_email_list.do?sysparm_query=sys_created_onONLast%2030%20minutes%40javascript%3Ags.beginningOfLast30Minutes()%40javascript%3Ags.endOfLast30Minutes()";
action.setRedirectURL(sURL);
}else{
gs.addErrorMessage('ERROR - no email found for ' + grUser.name);
}
}
}

Comments

Popular posts from this blog

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

ServiceNow - script include: build up the results as a JSON object (array) - example 2

function call var sCurrentGroupMembers = new <script_include> (). getGroupMembers ( group_sysid ); gs . print ( 'sCurrentGroupMembers:' + sCurrentGroupMembers ); var oGroupMembers = JSON . parse ( sCurrentGroupMembers ); gs . print ( JSON . stringify ( oGroupMembers . users )); oNewGroupMember = JSON . parse ( group_members ); var oGroupConfig = getGroupDeltas ( oGroupMembers . users , oNewGroupMember ); gs . print ( JSON . stringify ( oGroupConfig . remove )); gs . print ( JSON . stringify ( oGroupConfig . add )) output : *** Script: sCurrentGroupMembers: {"manager":"3b2649efdb0f8c10cc0652f3f39xxxxx", "email":"", "type":"33a2226edb99c340edfc7cbdae96xxxx", "description":"Created for xyz", "users":[{"user":"3b2649efdb0f8c10cc0652f3f396xxxx"},{"user":"856a8f71db3d73041b4ffc45ae96196a"},{"user":"3752771