https://docs.servicenow.com/bundle/paris-platform-administration/page/integrate/authentication/task/limit-concurrent-sessions-plugin.html
https://docs.servicenow.com/bundle/paris-platform-administration/page/integrate/authentication/concept/limit-concurrent-sessions.html
https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/security/reference/session-activity-timeout.html
after you have installed the plugin Limit Concurrent Sessions plugin (com.glide.limit.concurrent.sessions)
these properties need to be set to true: glide.authenticate.limit.concurrent.interactive.sessions
and to the glide.ui.session_timeout value desired (default is 60 mins)
you may wish to run the following fix script and code this business rule also to default the setting:
BUSINESS RULE: default limit_concurrent_sessions to true when creating a new user (exclude integration users if you wish) - before insert and set condition to 'u_service_account=false' or similar
FIX SCRIPT: bulk update existing users
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