Hi becomes Now Support
"the times they are a-changing"
This is a reminder that on April 11, 2021 at 6:00 PM Pacific Time, Now® Support (formerly known as “HI”) will begin using ServiceNow ID. After the change, you will use your ServiceNow ID to log into Now Support as well as the ServiceNow Store. Please read on for details about the change and action you should take to ensure a smooth transition.