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Check that the current record is a certain table

 business rule runs on the interaction table

// This BR will only run for Incidents, so get the Sys ID and check that the record being inserted is an Incident

var sDocId = current.getValue('document_id') || ""; var grIncident = new GlideRecord('incident'); if (grIncident.get(sDocId)) {

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URL link in addInfoMessage

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GlideRecord setValue

setValue(String name, Object value) Sets the specified field to the specified value. Normally a script would do a direct assignment, for example,  gr.category = value . However, if in a script the element name is a variable, then  gr.setValue(elementName, value)  can be used. When setting a value, ensure the data type of the field matches the data type of the value you enter. This method cannot be used on journal fields. If the value parameter is null, the record is not updated, and an error is not thrown https://developer.servicenow.com/app.do#!/api_doc?v=madrid&id=r_GlideRecord-setValue_String_Object