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snc_internal and snc_external role assignment

Newly created users are automatically assigned the snc_internal role when they first attempt to log in to the instance, unless they have been explicitly assigned the snc_external role. You can add the snc_external role to a new user before they first log in to the instance to provide external user rights.


https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/contextual-security/concept/explicit-roles.html

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