ServiceNow Event Management: alter the run remediation options that appear under Quick Responses



 to get your custom sub-flow to appear under the run remediation box,

go to the following alert management rule:



 then go into the actions tab, scroll down to the remediation subflows list and replace the OOTB with your custom flow, ensure the execution is set to 'manual' or 'both' - usually both if automated alerts are to be created


  1. This is excellent information which is shared by you. This information is meaningful and magnificent for us to increase our knowledge about it. Keep sharing this kind of information. Thank you. Virtual Event Management Company for Business


Post a Comment

Popular posts from this blog

GlideRecord setValue

URL link in addInfoMessage