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ServiceNow Instance Performance - SUPPORT

San Diego Ref

 

or navigate using

/nav_to.do?uri=%2Fhome.do%3Fsysparm_userpref_homepage%3De321469b0a0a0b3900bbc6125f1c7cd9

 

may not work if home pages disabled on San Diego, so follow the article steps to set these up as a dashboard

performance dashboards:
  go to performance analytics> dashboards> servicenow performance

also can use this url:
/v_cluster_transaction_list.do?sysparm_query=^GROUPBYnode_id

and
  sytem diagnostics> diagnostics page

and
  sytem diagnostics> Active transactions (all nodes) which enables you to kill a transaction (order by age descending)

see also:

 
transaction log response times
 
 
system diagnostics page
 
transaction call chains & cancellation
 
 
application insights

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