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ServiceNow - Can you disable the service mapping recomputation job?

 Short answer, no - it shouldn't be disabled long term (whilst you can do it temporarily via setting sys property to 0)

(https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824377

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869419

 )



I am currently discussing this with our service mapping SMEs and they advised that disabling recomputation will result in the services getting frozen.
Recomputation jobs are responsible for comparing the service to previous mappings and determining where the changes are so if we disable it no updates will get made to the service maps.


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