Ref:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994809
Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome - Known Error
- Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome
KB0994809
Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome
29 Views Last updated : Mar 16, 2022 Customer Copy Permalink Subscribe
Description
Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome
Steps to Reproduce
Issue is happening from Rome version.
> Login to Rome version instance
> Create a announcement on /sp.
> Navigate to portal /sp
> Dismiss the announcement.
> Observe that there is "Skip to page content" button visible.
Is there a way to disable this button.
This button was not visible in Paris, Quebec, Orlando after announcement
dismissal.
Expected behavior: "Skip to page content" button not visible.
Actual behavior: "Skip to page content" button visible.
Workaround
Please be informed that according to WCAG compliant standards, the "Skip to page content" button should be the first element on the page .
That is why when a portal page is load and on click of 'Tab' from keyboard, we can see "Skip to page content" button.
This button allow differently abled people to change the focus to the index page after the announcements are dismissed on the portal.
This feature is existing from releases prior to Rome. But in Rome, when dismissed the announcements, this is visible.
Unfortunately there is no option to disable the same and this is a high level setting needed to qualify for the WCAG compliance.
For more details on this button compliance: https://www.w3.org/TR/WCAG20-TECHS/G1.html
Related Problem: PRB1519017
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