Skip to main content

ServiceNow MS Teams integration community channel

 see https://community.servicenow.com/community?id=community_article&sys_id=146dd84adbc8b45014d6fb2439961969

 

promised some useful links.

 

ServiceNow Teams Forum on the ServiceNow Community -  https://community.servicenow.com/community?id=community_forum&sys_id=626fa3501b14385417d162c4bd4bcb0c

 

Installing ITSM / HRSD Integration with Teams Community Document -  https://community.servicenow.com/community?id=community_article&sys_id=fafac779dbc4345014d6fb243996199a

 

Steps to install Conversational integration -  https://community.servicenow.com/community?id=community_article&sys_id=64e084bb1b2f2090ed6c9979b04bcbc7#teamsinstall

 

Teams FAQ including store app descriptions - https://community.servicenow.com/community?id=community_article&sys_id=146dd84adbc8b45014d6fb2439961969

 

Another FAQ with some troublshooting - https://community.servicenow.com/community?id=community_article&sys_id=64e084bb1b2f2090ed6c9979b04bcbc7&view_source=featuredList#teamsfaq 

 

Steps to Test Microsoft Teams Integrations https://community.servicenow.com/community?id=community_blog&sys_id=63c73fe7db7078d023f4a345ca96199a

 

Although not directly Teams related this explains some of the Cross Scope issues.  https://community.servicenow.com/community?id=community_article&sys_id=073eb4551b433894a59033f2cd4bcbf3

(ServiceNow )

Comments

Popular posts from this blog

URL link in addInfoMessage

var ga=new GlideAjax('gld_HR_ajax'); ga.addParam('sysparm_name', 'checkEmployeeNumber_hrProfile'); ga.addParam('sysparm_hrprofilenumber', g_form.getValue('number')); ga.addParam('sysparm_employeenumber', newValue); ga.getXMLAnswer(function(answer) { if (answer!='undefined' && answer!=''){ var navURL="<a style='text-decoration:underline;color:blue' href=hr_profile.do?sysparm_query=number=" + answer + ">" + answer + "</a><img width='3' src='images/s.gif'/>"; var sMsg='The employee number entered already exists on another HR Profile ' + navURL; //alert(sMsg); g_form.showErrorBox('employee_number', 'error - please check'); g_form.addInfoMessage(sMsg); } });

GlideRecord setValue

setValue(String name, Object value) Sets the specified field to the specified value. Normally a script would do a direct assignment, for example,  gr.category = value . However, if in a script the element name is a variable, then  gr.setValue(elementName, value)  can be used. When setting a value, ensure the data type of the field matches the data type of the value you enter. This method cannot be used on journal fields. If the value parameter is null, the record is not updated, and an error is not thrown https://developer.servicenow.com/app.do#!/api_doc?v=madrid&id=r_GlideRecord-setValue_String_Object