ServiceNow how to access audit history of a record with the read only sys admin role

 try this:

https://<instance>.service-now.com/sys_history_line_list.do?sysparm_query=set%3D077efa761ba995501af721f0b24bcb79&sysparm_first_row=1&sysparm_view=



where highlighted is the sys id of the ticket

may not work with older records where there appears to be an archive element, so may be best to follow the steps outlined here to open up the view history feature to a non-admin role on a non-read-only account:

 History List (servicenow.com)

(ServiceNow )

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