ServiceNow can the Major Incident Workbench be customised?

 it appears not at present, unfortunately

Unfortunately customising the major incident workbench by adding widgets into it is not doable as the script responsible for the page contents is mainly in a read-only script include that is provided by ServiceNow.

Here is a reference from the SN Community website for more info:

https://www.servicenow.com/community/it-service-management-forum/customizing-the-major-incident-workbench/m-p/509717#M81496

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