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ServiceNow moving your certs from one partner to another

 I've found this can be a bit of a pain to do!

if at any stage you get stuck, you. an raise a support case via the ServiceNow training site here

example of how they helped me:

Thank you for contacting the Now Learning team.

Your accounts have been merged.

NowLearning account has been de-activated and all the learning history has been transferred to NowLearning account

Webassessor account's ID has also been linked to this nowlearning account

Happy Learning ahead!

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Moving the certs yourself

Basically, in order to move the cert you can do this from the partner portal profile as per the following ServiceNow video

via my profile> admin> my certifications, you'll then spot the button 'search certification to map/transfer'


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