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ServiceNow Setting the Timezone in the Instance

ServiceNow Setting the Timezone in the Instance 

  1. Log in to the instance using an admin account
  2. Navigate to: System Properties > Basic Configuration
  3. Scroll to the System timezone for all users unless overridden in the user's record heading
  4. From the pull-down menu, select the appropriate timezone value you would like to set as the default for the instance (i.e. US/Pacific).
    • If you notice that the current value is "System", this indicates that the time zone is the default time zone from the server.
  5. Save

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