Skip to main content

ServiceNow Service Catalog Advanced Reference Qualifier in SCOPED app -CHALLENGES (List Collector)

 ServiceNow Service Catalog Advanced Reference Qualifier in SCOPED app -CHALLENGES (List Collector)


in the list collector reference qualifier I am passing the value of a reference variable to the script include

I found it necessary to 
  • pass it in this format using toString()
  • use the fully qualified api name (including the api scope, in this case  x_cls_clear_skye_i
  • do not use ref_qual_elements in the variable attributes box
  • seems necessary to click the 'run filter' button on the list collector to pull back the results


    in order for it to work:

javascript:new x_cls_clear_skye_i.myScriptInclude().testFunction(current.variables.account.toString());


script include example function:

testFunction: function(sAccount) {
gs.warn('test::ClearSkyeTableServerSide.testFunction-sAcc='+sAccount);
//gs.warn('test::ClearSkyeTableServerSide.testFunction-');
return ('sys_id=d1e1c87e9769ad10df843a300153af45');
}


seems to work with both client callable and non client callable script includes, in this case I kept it server side



Comments

Popular posts from this blog

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Service Catalog: variable advanced reference qualifiers

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new  refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions)  function : lostStolen_getAssignedCIs : function (){         //--called from variable set client script, for lost/stolen request (service catalog)     gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' );         return ( 'install_statusNOT IN8,7^owned_by=' + current . variables . requested_for );             //owned_by=1269b79937f1060041c5616043990e41^install_statusNOT IN8,7            },

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }