ServiceNow SAMPLE REST MESSAGE - GET (Service Request Table)

 ServiceNow SAMPLE REST MESSAGE

 Service Catalog API

REST Message:

 to query a ServiceNow instance, use a table API type endpoint and variable substitution for the sys id parameter:

 

endpoint:

 

https://dev126222.service-now.com/api/now/table/sc_request/${sys_id}

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Example Script: 

var sSYSID = '6eed229047801200e0ef563dbb9a71c2';

try {

    var r = new sn_ws.RESTMessageV2('RemoteServiceNowInstance', 'GET_Request_Status');

    r.setStringParameterNoEscape('sys_id', sSYSID);

    var authentication_type = 'basic';

    var profile_name = '6016d39dc3ef3510311f1c5ce00131f1';

    //--override authentication profile

    //--authentication type ='basic'/ 'oauth2'

    r.setAuthenticationProfile(authentication_type, profile_name);

    var response = r.execute();

    var responseBody = response.getBody();

    var httpStatus = response.getStatusCode();

    gs.print('response_status=' + httpStatus);

    var parsed = JSON.parse(responseBody); // turn it into a true JSON object  

    gs.print('responseBody=' + responseBody.toString());

    //--get the REQ state

    gs.print('REQstate='+parsed.result.state.toString());

    gs.print('REQrequest_state='+parsed.result.request_state.toString());

} catch (ex) {

    var message = ex.message;

    gs.print('ERR::' + ex.toString())

}

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