ServiceNow SAMPLE REST MESSAGE POST - Service Catalog Cart API - How to Order a Catalog Item

 ServiceNow SAMPLE REST MESSAGE POST - Service Catalog Cart API - How to Order a Catalog Item on a Remote Instance

see Service Catalog API > jump to 'order_now' section

Using a REST Message

- enter the endpoint in this format:

https://dev126222.service-now.com/api/sn_sc/servicecatalog/items/${sys_id}/order_now

use variable substitution to populate the sys id. Note the sys id corresponds to the catalog item.

- add the HTTP Headers:

- add the HTTP Content:

example: 

{

"sysparm_quantity":"1",

"sysparm_requested_for":"ruen.catitem.user",

"variables":{

"test_variable":"this is a test 1",

"test_variable_2":"this is a test 2"

}

}

or here's how you could use variable substitution in the content:

{

"sysparm_quantity":"1",

"sysparm_requested_for":"ruen.catitem.user",

"variables":{

"test_variable":"${variable_1}",

"test_variable_2":"${variable_2}"

}

}

Preview Script Usage

try {

var r = new sn_ws.RESTMessageV2('RemoteServiceNowInstance', 'post_new_request');

//var authentication_type = 'basic';

//var profile_name = '6016d39dc3ef3510311f1c5ce00131f1';

//--override authentication profile

//--authentication type ='basic'/ 'oauth2'

//r.setAuthenticationProfile(authentication_type, profile_name);

r.setStringParameterNoEscape('sys_id', '36376791c3637510311f1c5ce001319c');

r.setStringParameterNoEscape('sysparm_quantity', '1');

r.setStringParameterNoEscape('variable_2', 'test 2');

r.setStringParameterNoEscape('variable_1', 'test 1');

var response = r.execute();

var responseBody = response.getBody();

var httpStatus = response.getStatusCode();

gs.print('response code='+httpStatus);

//--get the number of the new REQ:

var resp=JSON.parse(responseBody);

gs.print(resp.result.number); //--e.g. REQ

}

catch(ex) {

var message = ex.message;

}