SERVICENOW Improving the prevent duplicate number business rule - unique numbering / prevent duplicate number
SERVICENOW Improving the prevent duplicate number business rule - unique numbering / prevent duplicate number new reference - search on enforcing unique numbering https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/field-administration/concept/c_EnforcingUniqueNumbering.html --- old reference: as per the approach here: https://www.servicenow.com/docs/r/platform-administration/c_EnforcingUniqueNumbering.html here is a slightly improved version of the bus rule description : use this script to test: /*var grInc=new GlideRecord('incident'); grInc.newRecord(); grInc.short_description='test RDS'; grInc.number='INC5150xxx'; //--an existing number gs.print(grInc.insert());*/ script : ( function executeRule ( current , previous /*null when async*/ ) { //var curNum = current.number + ''; var curNum = current . getValue ( 'number' ); if ( curNum ) { var recordClass = current . getRecordCl...