Skip to main content

Good bit of array code (borrowed from walk-up online check in widget)

SERVER SCRIPT

var m = data.msgs = {};
var userId, userIssue, userIssueId;
var otherIssue = "";
var queueName = '';

m.aboutLocation = gs.getMessage('About this location');
m.agreeModalMsg = gs.getMessage('I still want to leave this queue');
m.agreeSwitchModalMsg = gs.getMessage('I still want to join this queue');
m.cancelMsg = gs.getMessage('Cancel');
m.cancelModalMsg = gs.getMessage('Nevermind, return to main screen');
m.stayInQueueMsg = gs.getMessage('I want to stay in this queue');
m.stayInOtherQueueMsg = gs.getMessage('I want to stay in the other queue');
m.catalogRequestMsg = gs.getMessage('Related content that may help with your issue');
m.changeLocationMsg = gs.getMessage('Change location');
m.closed = gs.getMessage('closed');
m.currentAway = gs.getMessage('Currently away');
m.currentClosed = gs.getMessage('Currently closed');
m.currentServiced = gs.getMessage('Now serving');
m.dialogCancel = gs.getMessage('Cancel');
m.dialogOk = gs.getMessage('Ok');
m.differentQueueHeaderMsg = gs.getMessage('You are present in a different queue.');
m.differentQueueInfoMsg = gs.getMessage('Are you sure you want to remove yourself from the other queue and join this queue?');
m.disagreeMsg = gs.getMessage('No');
m.employeeGreeting = gs.getMessage('What is your reason for visiting?');
m.emptyQueueMsg = gs.getMessage('The queue is currently empty');
m.errorMsg = gs.getMessage('Sorry, looks like something went wrong. Please check the logs.');
m.issueMsg = gs.getMessage('Select a reason for your visit');
m.leaveQueueBtn = gs.getMessage('Leave queue');
m.leaveQueueHeaderMsg = gs.getMessage('Are you sure you want to leave the queue?');
m.leaveQueueInfoMsg = gs.getMessage('You will lose your place in line.');
m.locationMsg = gs.getMessage('Location');
m.loungeHours = gs.getMessage('This weeks hours of operation:');
m.nowServiced = gs.getMessage('A technician is ready to assist you');
m.otherfieldMsg = gs.getMessage('Short Description');
m.queueInvite = gs.getMessage('Join the queue');
m.queuePosition = gs.getMessage('Your queue position');
m.queueStatus = gs.getMessage('Queue status');
m.selectLocMsg = gs.getMessage('Select a tech lounge below to get started');
m.serviceMsg = gs.getMessage('Need service? Select a location and reason for visit below to join a walk-up queue.');
m.submitMsg = gs.getMessage('Check in');
m.textAreaLabel = gs.getMessage('Other');
m.checkInTime = gs.getMessage('Check-in Time');
m.upNext = gs.getMessage('Up next');
m.welcomeMsg = gs.getMessage('Welcome to the walk-up check-in');
m.userUnknown = gs.getMessage('Unknown');
m.bookAppointment = gs.getMessage('Schedule an appointment');
m.scheduleAppointment = gs.getMessage('Schedule appointment');
m.scheduleAppointmentSuccess = gs.getMessage('You have successfully scheduled an appointment');
m.scheduleAppointmentError = gs.getMessage('Unable to schedule an appointment');
m.rescheduleYourAppointment = gs.getMessage('Click to reschedule your appointment');

HTML SCRIPT:

                        {{data.msgs.queueInvite}}

                             </h4>


Comments

Popular posts from this blog

ServiceNow timeout settings for virtual agent chat

  After connecting to live agent User is connected to live agent and not responding to live agent chat or distracted. The below properties controls the timeout settings, the OOB settings for reminder is [180 sec] and for cancelling the chat is [360 sec]. The job is default configured to 2 min so I believe no tweaking is required here.  Property -   com.glide.cs.idle_chat_reminder_timeout                  com.glide.cs.idle_chat_cancel_timeout Scheduled job   - Idle Chat Timer Task   https://community.servicenow.com/community?id=community_article&sys_id=1453b03bdbaad0109e691ea668961929   (ServiceNow ) 

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){...