Help the helpdesk info and getting it working

Help the helpdesk - running it on my own laptop

I managed to get it working by

going to system definition> help the helpdesk> setting credentials
downloading the help the helpdesk login script (helpthehelpdesk.js)
downloading the discovery.hta file via self-service> help the helpdesk (and remember to right click> properties> clicking the unblock option
creating the login.bat file as recommended at https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/script/server scripting/reference/r_HelpTheHelpDeskLoginScript.html#r_HelpTheHelpDeskLoginScript

@echo off cscript %0\..\helpthehelpdesk.js EXIT
shifting the files into the same folder and double clicking the hta file. Note I did not seem to have to follow the steps to move the files into a sysvol folder which was anyway not present on my laptop

I did have an active IE session running but not convinced it was necessary,

results:

double click the logon.bat file which will send the laptop & its software to the ECC queue

under help the heldesk status, my laptop was populated to the CMDB (cmdb_ci_computer table and associated software records)

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advance to around 27:40

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file contents:

helpthehelpdesk.js

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