Help the helpdesk info and getting it working

Help the helpdesk - running it on my own laptop

I managed to get it working by 

I did have an active IE session running but not convinced it was necessary, 

double click the logon.bat file which will send the laptop & its software to the ECC queue
under help the heldesk status, my laptop was populated to the CMDB (cmdb_ci_computer table and associated software records)


file contents:



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