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AJAX call example 1a: return multiple values

 alternative approach to returning multi values on Ajax call

client script

try{ if (newValue == '') { return; } var ga = new GlideAjax('UserClientScriptUtil'); ga.addParam('sysparm_name', 'getUserDetails'); ga.addParam('sysparm_user_sysid', g_form.getValue('Requested_for')); ga.getXML(function processdata(response) { var answer = response.responseXML.documentElement.getAttribute("answer"); if (answer) { answer = JSON.parse(answer); g_form.setValue('Email_Address',answer.displayEmail); g_form.setValue('phone_number',; g_form.setValue('department_details', answer.department); g_form.setValue('line_manager', answer.manager); g_form.setValue('location_details', answer.location); g_form.setValue('cost_center', answer.costCenter); } }); } catch(err) { alert('Error in client script: Get User Details\nError name: ' + + '\nError message: ' + err.message); }


var UserClientScriptUtil = Class.create(); UserClientScriptUtil.prototype = Object.extendsObject(AbstractAjaxProcessor, { getUserDetails: function() { var caller = this.getParameter('sysparm_user_sysid'); var returnUserObj = {}; // Declaring an object var userRec = new GlideRecord('sys_user'); userRec.addQuery('sys_id',caller); userRec.query(); //Record found if ({ //name = userRec.getValue('name'); returnUserObj.firstName = userRec.getValue('first_name'); returnUserObj.lastName = userRec.getValue('last_name'); //email = userRec.getValue('email'); // Adding properties returnUserObj.displayEmail = userRec.getDisplayValue('email'); //phone = userRec.getValue('phone'); // Adding properties returnUserObj.displayPhone = userRec.getDisplayValue('phone'); //Department returnUserObj.department = userRec.getValue('department'); returnUserObj.displayDepartment = userRec.getDisplayValue('department'); //Cost Center returnUserObj.costCenter = userRec.getValue('cost_center'); returnUserObj.displayCostCenter = userRec.getDisplayValue('cost_center'); //Manager returnUserObj.manager = userRec.getValue('manager'); returnUserObj.displayManager= userRec.getDisplayValue('manager'); //Location returnUserObj.location = userRec.getValue('location'); returnUserObj.displayLocation = userRec.getDisplayValue('location'); //VIP Flag = userRec.getValue('vip'); return (JSON.stringify(returnUserObj)); } else return; }, type: 'UserClientScriptUtil' });


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