Skip to main content

ServiceNow Changing background color of reference field / label, dropdown field

ServiceNow :

 note: unlike the number field for example, styles didn't appear to have any effect on the reference field on the form (though list view seemed fine)

in below example an AJAX call is made from the client script -on task but inherited- to dotWalk to a CMDB ref value (service_offering.DSSO)

(note below example is reference field using g_form.getDisplayBox, for dropdown use g_form.getControl instead )


function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { if (g_form.isNewRecord()){ return}; } var sTN = g_form.getTableName(); if (sTN=='incident'||sTN=='sc_req_item'||sTN=='change_request'||sTN=='problem') { //--get the service_offering.u_dts_standardised_support_offering //--(Bronze, Silver, Gold) var ga = new GlideAjax('task_fieldstyles'); ga.addParam('sysparm_name', 'getServiceOffering_DTS_SOG'); ga.addParam('sysparm_serviceoffering', g_form.getValue('service_offering')); ga.getXMLAnswer(function(answer) { var sVal = answer; var sLbl = g_form.getLabel('service_offering'); var sFld= g_form.getDisplayBox('service_offering'); sFld.style.backgroundColor = 'blue'; if (sVal == 'gold') { sLbl.style.backgroundColor = '#BFA000'; sLbl.style.color = 'white'; sFld.style.backgroundColor = '#BFA000'; sFld.style.color = 'white'; } if (sVal == 'silver') { sLbl.style.backgroundColor = '#C0C0C0'; sLbl.style.color = 'white'; sFld.style.backgroundColor = '#C0C0C0'; sFld.style.color = 'white'; } if (sVal == 'bronze') { sLbl.style.backgroundColor = '#CD7F32'; sLbl.style.color = 'white'; sFld.style.backgroundColor = '#CD7F32'; sFld.style.color = 'white'; } }); } }

Comments

Popular posts from this blog

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){