ServiceNow bulk create request, change tickets in a test environment

 

var instURL = gs.getProperty('glide.servlet.uri'); if (instURL.indexOf('https://PROD.service-now.com') > -1) { gs.print('do not run on prod');
} else { //--bulk-create some test tickets for (ic = 0; ic < 5; ic++) { try { createTestReq(); } catch (ex) { } } for (ic2 = 0; ic2 < 5; ic2++) { try { createTestChg(); } catch (ex) { } } //checkOutTestReq(); //createTestChg(); } function checkOutTestReq() { var cart = new sn_sc.CartJS(); var item = { 'sysparm_id': 'eddc1353dba33700c3aaee805b9xxxx',//--cat item sysid 'sysparm_quantity': '1', 'variables': { 'short_description': 'test-from fix script', 'description': 'test-from fix script', 'nature_of_the_request': 'test-from fix script' } }; //var cartDetails = cart.addToCart(item); var cartDetails = cart.orderNow(item); gs.log(JSON.stringify(cartDetails), 'ritm-bulkCreateTestTickets'); } function createTestChg() { var grChg = new GlideRecord('change_request'); grChg.newRecord(); grChg.type = 'normal'; grChg.short_description = 'test-from fix script'; grChg.description = 'test-from fix script'; grChg.category = 'Applications Software'; grChg.priority = '2'; grChg.risk = '3'; grChg.impact = '2'; grChg.assignment_group = '68648246db2060949fce4705059xxxxx'; grChg.assigned_to = '7f7b201d4fe99300892a0081811xxxxx'; grChg.start_date = '16-09-2022 01:55:44'; grChg.end_date = '17-09-2022 01:55:44'; grChg.justification = 'test'; grChg.implementation_plan = 'test'; grChg.risk_impact_analysis = 'test'; grChg.backout_plan = 'test'; grChg.test_plan = 'test'; grChg.insert(); gs.log(grChg.number, 'change-bulkCreateTestTickets'); }

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