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ServiceNow GlideRecord "find"

 see docs


This example shows how to find a record in the Incident table with "Critical" in the short description field.

var now_GR = new GlideRecord("incident");
var shortDescription = "Critical";
if (now_GR.find("short_description", shortDescription)) {
  gs.print("An incident with the specified field value was found");
  var recordID = now_GR.getValue("sys_id");
  gs.print("Found in the following record: " + recordID);
} else {
  gs.print("An incident with the specified field value was not found");


An incident with the specified field value was found
Found in the following record: 552c48888c033300964f4932b03eb092



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