You need to install the MetricBase plugin first but its within ServiceNow's datacenter and not something that the client can do > speak to the ServiceNow Account Manager
You would need MetricBase for the dashboard data which works with:
- An instance that stores machine-generated data
- A server that has the MetricBase application and database
Without this connection we get a warning message to say: 500 : Internal Server Error: Metricbase unavailable. Contact support if the issue persists The dashboard then doesn't display any data
update from ServiceNow:
to install the MetricBase plugin first but its within our datacenter and not
something the client can do
- When used with Application Insights there is no charge for MB. Access to MB as part of Application Insights does not entitle the customer to use MB with other applications.
- MetricBase is a data store that is tied to the instance in the same was as MariaDB. This means that the data store is tied to the instance and resides in the same datacenter and supports high availability and failover.