Skip to main content

Add a hyperlink to work notes / activity trail

 see 

https://www.servicenowguru.com/scripting/script-includes-scripting/attach-knowledge-link/


use this within the a tag to make it clickable from the activity trail:


sURL=this.instance_url+ "nav_to.do?uri=pa_dashboards_list.do?sysparm_query=owner%3D" + this.usersysid;

sMsg+='URL: [code]<a target="_blank" href="' + sURL + '">';

sMsg+=sURL;

sMsg+='</a>[/code]';

sMsg+='\n';


See this UI action script example:


//--write to activity trail
var sNum='INC0010008';
var instance_url=gs.getProperty('glide.servlet.uri'); //gs.getProperty('instance_name');

//gs.addInfoMessage(instance_url);
var sMsg='';
var sURL=instance_url+ "nav_to.do?uri=incident_list.do?sysparm_query=number%3D" + sNum;

sMsg+='URL: [code]<a target="_blank" href="' + sURL + '">';
sMsg+=sURL;
sMsg+='</a>[/code]';
sMsg+='\n';

//gs.addInfoMessage(sMsg);


current.work_notes=sMsg;
current.update();
action.setRedirectURL(current);


Comments

  1. Unfortunately this doesn't work (at least not for me) when entered in the textbox for additional comments on a task

    ReplyDelete
  2. Hi Roman I think I inserted it via a script if I remember correctly...

    ReplyDelete

Post a Comment

Popular posts from this blog

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

ServiceNow - script include: build up the results as a JSON object (array) - example 2

function call var sCurrentGroupMembers = new <script_include> (). getGroupMembers ( group_sysid ); gs . print ( 'sCurrentGroupMembers:' + sCurrentGroupMembers ); var oGroupMembers = JSON . parse ( sCurrentGroupMembers ); gs . print ( JSON . stringify ( oGroupMembers . users )); oNewGroupMember = JSON . parse ( group_members ); var oGroupConfig = getGroupDeltas ( oGroupMembers . users , oNewGroupMember ); gs . print ( JSON . stringify ( oGroupConfig . remove )); gs . print ( JSON . stringify ( oGroupConfig . add )) output : *** Script: sCurrentGroupMembers: {"manager":"3b2649efdb0f8c10cc0652f3f39xxxxx", "email":"", "type":"33a2226edb99c340edfc7cbdae96xxxx", "description":"Created for xyz", "users":[{"user":"3b2649efdb0f8c10cc0652f3f396xxxx"},{"user":"856a8f71db3d73041b4ffc45ae96196a"},{"user":"3752771