ServiceNow Dynatrace Maintenance Window integration: ensuring the start/end times are clock change resistant

 script include code:


startS = grcOutage.begin; startS = this.utcUpdateTime(startS); endS = grcOutage.end; endS = this.utcUpdateTime(endS); utcUpdateTime: function(dTime) { this._dLog(" utcUpdateTime is Called"); var dateTime = dTime; //check if dateTime is diff from Approval Date Time dateTime = this.checkApprovDateTime(dTime); this._dLog(" utcUpdateTime dTime =" + dTime + " ---- dateTime = " + dateTime); var newdateTime = new GlideDateTime(dateTime); var yourDST = this._utcTimeZone(); if (yourDST == 'UTC+00:00') { //No Change to reported value } else { gs.log(yourDST+'dynatraceDST'); newdateTime.addSeconds(3600); } newdateTime = newdateTime.toString(); newdateTime = newdateTime.replace(' ', 'T'); this._dLog(" utcUpdateTime dateTime =" + dateTime + " newdateTime =" + newdateTime); return newdateTime.toString(); }, checkApprovDateTime: function(dateTime) { this._dLog(" checkApprovDateTime is Called"); var resultDate = dateTime; var aEnc = "sysapproval=" + current.sys_id + "^approver.active=true^stateINapproved,not_required"; var grcApp = new GlideRecord('sysapproval_approver'); grcApp.addEncodedQuery(aEnc); grcApp.orderBy('sys_updated_on'); grcApp.query(); if (grcApp.next()) { this._dLog(" checkApprovDateTime dateTime =" + grcApp.sys_updated_on); if (grcApp.sys_updated_on > dateTime) { this._dLog(" checkApprovDateTime Approval Did Not happend in Time"); resultDate = grcApp.sys_updated_on; } else { this._dLog(" checkApprovDateTime Approval happend in Time"); } } this._dLog(" checkApprovDateTime resultDate =" + resultDate); return resultDate; }, _utcTimeZone: function() { this._dLog(" _utcTimeZone is Called"); var zoneId = ''; var testTZ = new GlideDateTime(); var yourDST = testTZ.getDSTOffset(); if (yourDST == 0) { zoneId = 'UTC+00:00'; } else { zoneId = 'UTC+01:00'; } this._dLog(" yourDST =" + yourDST + " zoneId =" + zoneId); return zoneId; },

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