Skip to main content

ServiceNow Service Catalog Advanced Reference Qualifier in SCOPED app

ServiceNow Service Catalog Advanced Reference Qualifier in SCOPED app


observations:
  • the script include is created within the scoped app but needs to be accessible from all scopes
  • client callable box does not need to be ticked


example calling from the ref qual field on the catalog variable (lookup select box):


javascript:'sys_idIN' + new x_cls_clear_skye_i.ClearSkyeTableServerSide().retrieveMemberships(current.variables.account)


example calling from the ref qual field on the catalog variable (list collector):

javascript:'sys_idIN'+new x_cls_clear_skye_i.ClearSkyeTableServerSide().retrieveMemberships(current.variables.account.toString())




note the 'variable attributes' field on the variable:

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=group

(my observation is that ref_qual_elements=account causes the filter to BREAK!! So leave it out

also, it does not appear to be possible to pass the value of another reference variable using .retrieveMemberships(current.variables.account) but I managed to get it working using 
.retrieveMemberships(current.variables.account.toString())

seems necessary to click the 'run filter' button on the list collector to pull back the results
)

example script include code 1 - simple example:


var ClearSkyeTableServerSide = Class.create();
ClearSkyeTableServerSide.prototype = {
initialize: function() {},

retrieveMemberships: function(acc) {

var aReturnVals = [];

aReturnVals.push('775fafa697e5ad10df843a300153afb6');
aReturnVals.push('9aaf672a97e5ad10df843a300153af0b');
return (aReturnVals);
},

type: 'ClearSkyeTableServerSide'
};

example script include code 2 - using a glideRecord:

retrieveMemberships: function(acc) {

//gs.warn('acc=' + acc + '::ClearSkyeTableServerSide.retrieveMemberships');
var aReturnVals = [];
var grAc = new GlideRecord('x_cls_clear_skye_i_account');
grAc.addQuery('sys_id', acc);
grAc.query();
if (grAc.next()) {
var grMem = new GlideRecord('x_cls_clear_skye_i_m2m_groups_ilm_objects');
grMem.addQuery('ilm_object', grAc.sn_object_id);
grMem.query();
while (grMem.next()) {
aReturnVals.push(grMem.sys_id+'');
}

} else {
gs.warn('REC NOT FOUND::ClearSkyeTableServerSide ['+acc+']');
}
return (aReturnVals);
},

Comments

Popular posts from this blog

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

ServiceNow check for null or nil or empty (or not)

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g.  var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord  addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ())  option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){