for example, raising a new call:
/new_call.do?sys_id=-1&sysparm_query=call_type=general_inquiry^short_description=General Enquiry
/new_call.do?sys_id=-1&sysparm_query=call_type=general_inquiry^short_description=General Enquiry
All things ServiceNow... take a look at my channel: https://www.youtube.com/@cloudminus89
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