Data lookup principles including catalog

 Service catalog dl [dl_matcher]:

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogDataLookup.html

 

extending system dl table so as not to incur license cost:

https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/field-administration/reference/r_CreateCustomDataLookups.html


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