https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/service-catalog-management/task/t_ConfigureMoreInformationDisplays.html
these seem to work! function onSubmit () { alert ( g_form . getDisplayBox ( 'cost_center' ). value ); //--classic UI alert ( g_form . getDisplayValue ( 'cost_center' )); //--service portal }
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