Skip to main content

ServiceNow example performance analytics dashboards

CMDB Dashboard - CMDB / Service views

/$pa_dashboard.do?sysparm_dashboard=0b35c80ceb10220078e44d3df106fe61

/$pa_dashboard.do?sysparm_dashboard=48b1c6beebb3120078e44d3df106fe29&sysparm_tab=98c186beebb3120078e44d3df106fec9&sysparm_cancelable=true&sysparm_editable=false&sysparm_active_panel=false

 

Virtual Agent Analytics

https://<instance>.service-now.com/now/conversation/analytics/overview/params/start-date/2022-07-07/end-date/2022-07-14

 

Integration Hub usage

 

/$pa_dashboard.do?sysparm_dashboard=cd9daf050f1033002a56657eef767ea8&sysparm_tab=015faf490f1033002a56657eef767ee9&sysparm_cancelable=true&sysparm_editable=false&sysparm_active_panel=false

(ServiceNow )

Comments

Popular posts from this blog

Get URL Parameter - server side script (portal or classic UI)

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

ServiceNow - script include: build up the results as a JSON object (array) - example 2

function call var sCurrentGroupMembers = new <script_include> (). getGroupMembers ( group_sysid ); gs . print ( 'sCurrentGroupMembers:' + sCurrentGroupMembers ); var oGroupMembers = JSON . parse ( sCurrentGroupMembers ); gs . print ( JSON . stringify ( oGroupMembers . users )); oNewGroupMember = JSON . parse ( group_members ); var oGroupConfig = getGroupDeltas ( oGroupMembers . users , oNewGroupMember ); gs . print ( JSON . stringify ( oGroupConfig . remove )); gs . print ( JSON . stringify ( oGroupConfig . add )) output : *** Script: sCurrentGroupMembers: {"manager":"3b2649efdb0f8c10cc0652f3f39xxxxx", "email":"", "type":"33a2226edb99c340edfc7cbdae96xxxx", "description":"Created for xyz", "users":[{"user":"3b2649efdb0f8c10cc0652f3f396xxxx"},{"user":"856a8f71db3d73041b4ffc45ae96196a"},{"user":"3752771