ServiceNow grant the view history list feature to a non admin

 follow steps here:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724318

and

https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/security/reference/r_HistoryList.html 

 

given a new 'view_history' custom role, the following ACL should do the trick:

 

 

(ServiceNow )

 

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