Service Catalog APIs using POSTMAN Test Harness

Contents

Sys_user API 1

Service Catalog API 2

Service Request API 2

 

 

Sys_user API

:To query a sys_user value from ServiceNow

url:
https://xxxx.service-now.com/api/now/table/sys_user?sysparm_query=user_name%3Dabel.tuter&sysparm_display_value=true&sysparm_fields=sys_id,email&sysparm_limit=1

 

params:

 

Sample response:

{

    "result": [

        {

            "sys_id": "62826bf03710200044e0bfc8bcbe5df1",

            "email": "abel.tuter@example.com"

        }

    ]

}

Service Catalog API

:To POST a new Service Request to ServiceNow

(see https://docs.servicenow.com/bundle/washingtondc-api-reference/page/integrate/inbound-rest/concept/c_ServiceCatalogAPI.html )

url: https://xxx.service-now.com//api/sn_sc/servicecatalog/items/50113326979e4d1021983d1e6253af5e/order_now

params: none – use Body tab

Body:

 

{

"sysparm_quantity": 1,

"variables":{

    "requested_for":"62826bf03710200044e0bfc8bcbe5df1",

    "justification": "test1234"

}

}

Headers

sample response:

{

    "result": {

        "sys_id": "f61e83dc47c012104410edf1d16d4305",

        "number": "REQ0010007",

        "request_number": "REQ0010007",

        "request_id": "f61e83dc47c012104410edf1d16d4305",

        "table": "sc_request"

    }

}

 

Service Request API

:To query an sc_request status from ServiceNow

url:

https://xxxx.service-now.com/api/now/table/sc_request?sysparm_query=number%3DREQ0215877
&sysparm_display_value=true&sysparm_fields=
number,request_state,state&sysparm_limit=1

params:

Sample response:

{

    "result": [

        {

            "number": "REQ0010006",

            "request_state": "Approved",

            "state": "Open"

        }

    ]

}