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CAB Workbench: enable delegate user to view the 'host' button on the CAB meeting

e.g. CAB meeting record:

https://xxx.service-now.com/cab/?id=cab_workbench&sys_id=0aca3ccbdbf708d03168328c7c9xxxxx


- add the user to the CAB Managers group (hence inherit the sn_change_cab.cab_manager role)
- go to the CAB meeting and add the user to the delegates list

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